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You've Built a Frankenstein CRM. Now What?
Author: Lisa Montague | Category: Business Intelligence & Reporting Every nonprofit we talk to has a version of this story. The donor database is six years old. It technically works. But it doesn't talk to the email platform. The volunteer ...
Why Open-Weight AI Models Don't Save Nonprofits Money (Yet)
Author: Lisa Montague | Category: Practical AI Readiness for Nonprofits A Beijing-based startup called Moonshot AI just released a ...
Everyone's Comparing AI Platforms. Most Organizations Aren't Ready to Pick One
Author: Lisa Montague | Category: Practical AI Readiness for Nonprofits A friend of mine leads technology strategy at a nonprofit. She's sharp, experienced, and exactly the kind of person organizations hope is managing their tech decisions. Last week she sent ...
SaaS and AI Cost Sprawl: The Nonprofit Crisis Enterprises Never Had to Solve
Author: Lisa Montague | Category: Business Intelligence & Reporting Enterprises have CIOs. They have SAM (Software Asset Management) teams. They have procurement processes, contracts, governance frameworks, and quarterly budget reviews designed to catch creeping costs before they spiral. Nonprofits have ...
What Does Your Website Actually Need to Do?
Author: Lisa Montague | Category: Business Intelligence & Reporting Most nonprofits start in the wrong place. They ask: "Should we use Wix, WordPress, or Squarespace?" Or, if they're thinking bigger: "Should we build something custom? Or use newfangled AI tools ...
Nobody Is Counting
A vendor one of my clients works with recently forced two-factor authentication using an authenticator mobile app on their platform. Good security practice. Reasonable decision. The rollout looked like this: their support staff met with over forty people to walk ...
40 Agents and Nobody Knows What They're Doing
I keep sitting in meetings where someone says "it uses 40 agents" like that's the most impressive thing they could tell me. And every time, my brain goes to one place: does anyone in this room know what any of ...
Why Vibe Coding Works for Frontends and Quietly Fails in the Back
The backend failures that cost you the most don't announce themselves. They show up at 4:55 on a Friday when someone can't do their job, or six months later when your CFO needs to reconstruct something that no longer exists. ...
What AI Automation Actually Looks Like for Nonprofits
A developer named Marcos started with a completely blank repository. No configuration files, no automation, nothing. He typed one command: /semai init From there, an AI agent read the codebase, figured out the tech stack, and generated a full CI/CD ...
Google Just Changed Search Forever. Here's What Your Nonprofit Website Needs to Do Right Now
We were wrapping up a client sprint meeting last week when the product manager dropped a link in the chat. Just for information, he said. It was an article about Google's biggest overhaul to search in 25 years. The search ...
Metrics Every Nonprofit Should Track in Their Reporting
Author: Holly Michael | Category: Business Intelligence & Reporting Clear reporting is one of the strongest tools nonprofit leaders have to demonstrate progress, accountability, and impact. The numbers you track — and how you present them — shape how supporters, ...
One Unprotected URL. Bots Found It in Hours.
We recently updated three forms on a client's web application. Two of the new endpoints got locked down right away with the protections our team uses to block abusive traffic. The third one did not. We forgot. Within hours, that ...
A Nonprofit-Safe Playbook for Modernizing a Legacy Website Platform (Without Thousands of Support Tickets)
If your nonprofit (or membership organization) runs a platform that serves a lot of existing clients, modernization can feel risky for one simple reason: trust. In this particular case, we support 2,500+ websites. The “edge” of the platform (domains, redirects, ...